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Post by weareblues on May 25, 2020 15:26:12 GMT
Fingers crossed we can get rid of these clowns next season Worst food in non league and the club make nothing from it either Pointless and ruins part the match day experience
Bring in something new with decent food and some proper beers instead of overpriced Carlsberg all will help attract bring people down it’s the little things like this that helps.
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Post by happyclapper52 on May 26, 2020 9:55:40 GMT
Fingers crossed we can get rid of these clowns next season Worst food in non league and the club make nothing from it either Pointless and ruins part the match day experience Bring in something new with decent food and some proper beers instead of overpriced Carlsberg all will help attract bring people down it’s the little things like this that helps. Just to clarify that the Club do make money from the catering arrangements.
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Andy
Junior Member
Posts: 57
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Post by Andy on May 26, 2020 19:15:10 GMT
What would be on peoples wish list for the ground catering wise? (Apart from a subway of course) From the smallest things to biggest. Kiosks, blues bar, lounge etc.
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Post by Al on May 26, 2020 19:52:05 GMT
What would be on peoples wish list for the ground catering wise? (Apart from a subway of course) From the smallest things to biggest. Kiosks, blues bar, lounge etc. Good quality locally sourced food at an affordable price. Good quality locally brewed ale also at an affordable price with guest ales on tap every now and then
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Post by waggoner on May 26, 2020 20:05:27 GMT
What would be on peoples wish list for the ground catering wise? (Apart from a subway of course) From the smallest things to biggest. Kiosks, blues bar, lounge etc. Good quality locally sourced food at an affordable price. Good quality locally brewed ale also at an affordable price with guest ales on tap every now and then And someone who doesn't run out of food 20mins before half time would help
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Post by Arthur's Carpet slipper on May 26, 2020 20:48:27 GMT
Fingers crossed we can get rid of these clowns next season Worst food in non league and the club make nothing from it either Pointless and ruins part the match day experience Bring in something new with decent food and some proper beers instead of overpriced Carlsberg all will help attract bring people down it’s the little things like this that helps. in my opinion this is something the strategy document will hopefully address. Clearly we need to be in charge of how we generate more revenue as a club and using this existing model doesnt fit with that desire
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Post by btb on May 26, 2020 23:01:37 GMT
Whilst not wanting to criticise the good work that goes on at the club by volunteers and staff alike this is an area where I’d really like to see an improvement. There isn’t a great deal that we can do to entice new supporters to the club. The football is average. The atmosphere isn’t that great and we don’t seem to be going anywhere that fast at the moment. I know there are a percentage of supporters who really couldn’t care less about the catering and beverage side of the club but if done correctly it can bring more revenue in on match days and attract more through the gates. How many more supporters have been through the gate at Kidderminster over the years down to their excellent catering?
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Post by weareblues on May 27, 2020 0:45:08 GMT
Whilst not wanting to criticise the good work that goes on at the club by volunteers and staff alike this is an area where I’d really like to see an improvement. There isn’t a great deal that we can do to entice new supporters to the club. The football is average. The atmosphere isn’t that great and we don’t seem to be going anywhere that fast at the moment. I know there are a percentage of supporters who really couldn’t care less about the catering and beverage side of the club but if done correctly it can bring more revenue in on match days and attract more through the gates. How many more supporters have been through the gate at Kidderminster over the years down to their excellent catering? One the rare times I agree with you
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Post by weareblues on May 27, 2020 0:45:21 GMT
What would be on peoples wish list for the ground catering wise? (Apart from a subway of course) From the smallest things to biggest. Kiosks, blues bar, lounge etc. Chips and gravy
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scott
Junior Member
Posts: 63
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Post by scott on May 27, 2020 6:52:43 GMT
Popcorn, nachos, candyfloss, kettle crisps, chips and gravy, bottles of real ale maybe sold in the kiosks, burger van in car park,
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Post by eddieshead on May 27, 2020 8:25:16 GMT
Remember when we used to play Leigh rmi they also had excellent catering and very reasonable priced
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Andy
Junior Member
Posts: 57
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Post by Andy on May 27, 2020 10:36:03 GMT
Keep the suggestions coming, if it is D&A next, in house or another caterer, they can take these on board.
Some of the kiosks are small to actually cooking in them would be difficult, which is why chips has always been a issue over the years (even with the old club). Popcorn ( when the racecourse did it) and pot noodles (D&A) were taken off sale as a request from the volunteers as they were a nightmare to keen up afterwards.
Looking to compete with kidderminster food wise would be difficult due to the design of the stadium. They cook things in big batches and take them out of the oven in one big kiosk serving from either side. Pretty sure they only have two big kiosks serving the whole stadium. Chester has 8 small ones at each end, stock has to be split across all the open kiosks (it is a nightmare for staffing and stock control).
If there was away of serving in the corner from one kiosk across two stands then it would make things much much easier to stock a variety of products at better quality.
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Post by whopper1 on May 27, 2020 18:53:29 GMT
Its bound to be D&A again next season, and they will never change, they've had enough chances to change.
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Post by yossergolf on May 27, 2020 19:00:43 GMT
Whoever we do go with has to be given clear guidance as to what the club/fans want with respect to catering and then have goals and measures put in place. With many businesses in the catering and hospitality areas going to be struggling then we may be well placed to put out to tender and get a host of suppliers wanting to get involved.
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Andy
Junior Member
Posts: 57
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Post by Andy on May 27, 2020 19:56:41 GMT
D&A were the only company to apply (re-apply) last time it went out to tender.
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Post by paulinem on May 27, 2020 22:09:42 GMT
Without knowing contract details the problem appeared to me that D&A started off quite well with ambitious plans to build business and make improvements. What actually happened was the standard dropped season after season, no improvements were made and they concentrated their efforts on the Legends Lounge.
More worrying no-one seem to care! They did not seem to be held to account for the poor service, lack of choice in the Blues Bar despite dwindling numbers probably because they handed over the agreed sum of money each month. That’s the problem there needs to be more transparency of what deals we are doing with these businesses and there needs to be accountability. (I don’t use the kiosks very often so can’t comment but the adverse comments on here appeared to be frequent!)
I know I bang on about this but until we CFU members realise that it is also up to us to ask and challenge at CFU meetings to ensure money is being well spent and invested and the right decisions are being made we are never going to improve our club. Sadly it appeared to me that the D&A deal was done (and Andy’s departure) without any discussion let alone mention at a CFU meeting.
I know many people laughed at my online rant at a CFU meeting about the lack of crisps in the Blues Bar! A trivial point but it highlighted how the Blues Bar experience had become shockingly poor. Thankfully the Board did listen and the Blues Bar was transformed with poseur tables, many snacks and the return of Spitting Feathers very quickly! (Thanks Jeff.)
So iI hope going forward we can all work together better and make sure we get the right things/organisations in place and we don’t bury our heads in the sand.
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3mm
Full Member
Posts: 154
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Post by 3mm on May 28, 2020 1:07:20 GMT
Fingers crossed we can get rid of these clowns next season Worst food in non league and the club make nothing from it either Pointless and ruins part the match day experience Bring in something new with decent food and some proper beers instead of overpriced Carlsberg all will help attract bring people down it’s the little things like this that helps. "Worst food in non league football", have you had a Chester pie?
I'm not sure I've ever had a better one!
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Post by whopper1 on May 28, 2020 1:21:42 GMT
Fingers crossed we can get rid of these clowns next season Worst food in non league and the club make nothing from it either Pointless and ruins part the match day experience Bring in something new with decent food and some proper beers instead of overpriced Carlsberg all will help attract bring people down it’s the little things like this that helps. "Worst food in non league football", have you had a Chester pie?
I'm not sure I've ever had a better one!
Trouble is when they started doing the Chester pie it was double the size it is now.
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Post by Si on May 28, 2020 10:27:02 GMT
I do think people make the kiosk food to be worse than what it is. It's fairly similar to a lot of places, it's the stocking of it that's the problem as whenever there is a slightly bigger crowd than normal then most of the stuff has run out before half time. And it would be an easy win to have a wider range of bottles beers in there, as there's a long end date on them. As mentioned above, the Chester pie is pretty decent. I'm not too bothered about food at the match, it's only 1 hour 45 mins out of your day after all, but I guess when you do have nice food at a ground you tend to remember it and it becomes part of the matchday experience/routine. In terms of catering, I'd love to see the facility to serve food in the blues bar - I'm not talking about a big menu but something simple like a pie and chips etc - but until the size of the bar and the kitchen area and staffing are sorted then I can't see this happening. I do tend to go down for a couple of pints before the game and that's when I'd welcome a bite to eat, rather than during the game.
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Post by agl on May 28, 2020 18:27:34 GMT
I do think people make the kiosk food to be worse than what it is. It's fairly similar to a lot of places, it's the stocking of it that's the problem as whenever there is a slightly bigger crowd than normal then most of the stuff has run out before half time. And it would be an easy win to have a wider range of bottles beers in there, as there's a long end date on them. As mentioned above, the Chester pie is pretty decent. I'm not too bothered about food at the match, it's only 1 hour 45 mins out of your day after all, but I guess when you do have nice food at a ground you tend to remember it and it becomes part of the matchday experience/routine. In terms of catering, I'd love to see the facility to serve food in the blues bar - I'm not talking about a big menu but something simple like a pie and chips etc - but until the size of the bar and the kitchen area and staffing are sorted then I can't see this happening. I do tend to go down for a couple of pints before the game and that's when I'd welcome a bite to eat, rather than during the game. Disagree on food at the match. There's nothing nearby so in theory there should be plenty of demand. I think quite a few fans regard a pie at the match as part of the experience. I drove up from Brighton for the York game, arrived at the ground just before ko, to find no hot food in either kiosk on the Harry Mac. That is totally unacceptable. I did think, when you throw in the queues at the Blues Bar, why do I bother? In fact, haven't been to a home game since.
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scott
Junior Member
Posts: 63
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Post by scott on May 28, 2020 18:35:26 GMT
I do think people make the kiosk food to be worse than what it is. It's fairly similar to a lot of places, it's the stocking of it that's the problem as whenever there is a slightly bigger crowd than normal then most of the stuff has run out before half time. And it would be an easy win to have a wider range of bottles beers in there, as there's a long end date on them. As mentioned above, the Chester pie is pretty decent. I'm not too bothered about food at the match, it's only 1 hour 45 mins out of your day after all, but I guess when you do have nice food at a ground you tend to remember it and it becomes part of the matchday experience/routine. In terms of catering, I'd love to see the facility to serve food in the blues bar - I'm not talking about a big menu but something simple like a pie and chips etc - but until the size of the bar and the kitchen area and staffing are sorted then I can't see this happening. I do tend to go down for a couple of pints before the game and that's when I'd welcome a bite to eat, rather than during the game. Disagree on food at the match. There's nothing nearby so in theory there should be plenty of demand. I think quite a few fans regard a pie at the match as part of the experience. I drove up from Brighton for the York game, arrived at the ground just before ko, to find no hot food in either kiosk on the Harry Mac. That is totally unacceptable. I did think, when you throw in the queues at the Blues Bar, why do I bother? In fact, haven't been to a home game since. I think some food in the blues bar would be a good Idea. Didn't we do burgers in our first season as Chester FC? Wonder if we could have a bar outside in the beer garden.
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Post by Frank Owen’s Paintbrush on May 28, 2020 19:06:28 GMT
Disagree on food at the match. There's nothing nearby so in theory there should be plenty of demand. Ten minute walk to KFC, Subway, Greggs, Frankie & Bennies, Pizza Hut, Maccies and four supermarkets.
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Post by agl on May 28, 2020 19:38:32 GMT
Disagree on food at the match. There's nothing nearby so in theory there should be plenty of demand. Ten minute walk to KFC, Subway, Greggs, Frankie & Bennies, Pizza Hut, Maccies and four supermarkets. I rest my case
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Post by Frank Owen’s Paintbrush on May 28, 2020 19:48:30 GMT
Ten minute walk to KFC, Subway, Greggs, Frankie & Bennies, Pizza Hut, Maccies and four supermarkets. I rest my case So what do you expect from us then, Opera Grill?
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Post by agl on May 28, 2020 20:27:40 GMT
So what do you expect from us then, Opera Grill? A hot pie, in my hand, in the ground. Maybe a Bovril. Not a pasty down the road. Not much to ask is it? are you suggesting everyone parks up near the ground then walks away from it to get a bite to eat?
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Post by btb on May 28, 2020 21:57:33 GMT
Whilst not wanting to criticise the good work that goes on at the club by volunteers and staff alike this is an area where I’d really like to see an improvement. There isn’t a great deal that we can do to entice new supporters to the club. The football is average. The atmosphere isn’t that great and we don’t seem to be going anywhere that fast at the moment. I know there are a percentage of supporters who really couldn’t care less about the catering and beverage side of the club but if done correctly it can bring more revenue in on match days and attract more through the gates. How many more supporters have been through the gate at Kidderminster over the years down to their excellent catering? One the rare times I agree with you Glad to hear you follow my posts. Can’t say I’ve ever noticed yours. I will try harder in future.
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Post by weareblues on May 30, 2020 11:20:44 GMT
Fingers crossed we can get rid of these clowns next season Worst food in non league and the club make nothing from it either Pointless and ruins part the match day experience Bring in something new with decent food and some proper beers instead of overpriced Carlsberg all will help attract bring people down it’s the little things like this that helps. "Worst food in non league football", have you had a Chester pie?
I'm not sure I've ever had a better one!
Have you had the hotdogs? The 'Chips' etc? the Food is dire.
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Post by bluethunder on May 30, 2020 12:19:28 GMT
think d and a do the catering at old Trafford so we end up with man u leftovers
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Post by Harry Lime on May 30, 2020 13:25:07 GMT
Part of the problem is the lack of cooking facilities. In most grounds, they seem to have chips etc being cooked in the food areas. Must be limiting.
As Andy posted, if we could have a larger kiosk/kitchen area between Harry Mac and Main Stand, then the food could be improved a lot.
We could do with some options outside too. Whether that's in the Blues Bar, or next to it. Especially for the summer months.
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Andy
Junior Member
Posts: 57
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Post by Andy on May 30, 2020 21:34:00 GMT
think d and a do the catering at old Trafford so we end up with man u leftovers They only do some of the food for the restaurants, and the staff food. Nothing is transferable. No leftovers are taken from Man U.
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