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Post by cfcforme on Jan 26, 2018 11:39:53 GMT
Trying to join CFU and it says: "Currently we can only accept online payment by Paypal. If you wish to pay by any alternative method, please tick the box to send payment seperately. We would encourage those who have online or telephone banking to use this method of payment in preference to Paypal as this will avoid Paypal fees. You can, of course, send a cheque." Happy to pay by Paypal but as above, would rather BACS some cash across to save fees and make sure the club gets every penny. Only problem is there is no "send payment separately" box...... I'm not being blind am I? How can we make it difficult to join CFU?!?!? www.cityfansunited.com/join-online.html |
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Post by gone4eva on Jan 26, 2018 12:49:05 GMT
We need to up the game on this - we missed out on twelve quid from a wrexham too it seems
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Post by Deleted on Jan 26, 2018 12:51:01 GMT
Signed up last night and donated £50. Every little helps!
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Post by canadianexile on Jan 26, 2018 12:53:20 GMT
What happened to being able to pay by £1/month standing order?
Much lower barrier to entry, shout cheapskate all you want, didn't put me off but it makes a huge difference for any other business / subscription model so why not for us?
Also means I can have an ongoing, rolling membership with no "time to renew for the year" which probably leads to much less lapsed / expired memberships. If we'd have had 3,000 members at reformation signed up to this model we'd probably have a lot more than 1,000 left now.
You can call people lazy for not bothering to send off another £12 for another years membership seven years in a row, but that's not a solution.
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Post by Charfield Blue on Jan 26, 2018 12:54:03 GMT
Trying to join CFU and it says: "Currently we can only accept online payment by Paypal. If you wish to pay by any alternative method, please tick the box to send payment seperately. We would encourage those who have online or telephone banking to use this method of payment in preference to Paypal as this will avoid Paypal fees. You can, of course, send a cheque." Happy to pay by Paypal but as above, would rather BACS some cash across to save fees and make sure the club gets every penny. Only problem is there is no "send payment separately" box...... I'm not being blind am I? How can we make it difficult to join CFU?!?!? www.cityfansunited.com/join-online.htmlThe clunkiness of the CFU membership and renewal procedure has always been a massive bugbear with me. 8 years on and it has not been addressed. Why no automated e-mail when membership lapses? Why no simple debit / credit card payment procedure. I'm sorry but in this day and age this is what people expect and it should be delivered. I hoped this would come on the back of the new Chester FC website but it hasn't. Grrrrrr |
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Post by iandychesterfc on Jan 26, 2018 12:56:41 GMT
i have major concerns that whilst paypal may secure the card data - all your personal data is free to access on the CFU site is absence of SSL (your https or padlock confirming secure)
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Post by canadianexile on Jan 26, 2018 13:13:49 GMT
i have major concerns that whilst paypal may secure the card data - all your personal data is free to access on the CFU site is absence of SSL (your https or padlock confirming secure) That's shockingly amateur and a possible breach of the Data Protection Act. I'm not sure the club would fare well against an Information Commissioner inquiry. |
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Post by bethnalblue on Jan 26, 2018 13:19:08 GMT
Ive signed up my Dad and Myself this morning and payed by Debit Card.
Not sure why anyone having problems paying by Card?
Just click the Grey Box saying Debit/Credit Card under the paypal option
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Post by iandychesterfc on Jan 26, 2018 13:19:18 GMT
I know one of the directors is looking into it, we have GDPR (EU directive) in May 2018 to contend with as well.
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Post by sqzl on Jan 26, 2018 14:34:09 GMT
All shocking to be honest. The Goats article is actually a pretty true and honest read sadly, we're not far off Stagecoach being able to go straight to the council in relation to making our Stadium their land too at this rate. We've been badly let down folks. Only way to avoid the inevitable again is raising money, giving it to several clueless arrogant idiots that prance about in their suits pretending they know how to run a football club. Bring back SO, and get our club back on track.
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Post by canadianexile on Jan 26, 2018 14:40:12 GMT
I know one of the directors is looking into it, we have GDPR (EU directive) in May 2018 to contend with as well. The GDPR harmonises data protection regulations across the EU. If the club is already fully complaint with UK data protection, as it should be, then very little would need to be done to meet the upcoming EU General Data Protection Regulation. Unfortunately it looks like the club is well short of the mark on compliance. |
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Post by cfcforme on Jan 26, 2018 15:25:41 GMT
Ive signed up my Dad and Myself this morning and payed by Debit Card. Not sure why anyone having problems paying by Card? Just click the Grey Box saying Debit/Credit Card under the paypal option As per the OP mate, i've no issue with paying by card (which still goes through paypal) except doing it that way Paypal take their cut which means £12 paid by me doesn't equal £12 in CFUs pockets. Paypal is easier for me to be honest but I heard the club is desperate for money  so every little helps..... |
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so every little helps.....